Shipping information and return policy for small items

Shipping within Germany

• For refills and other small items, the shipping fee is €2.49.
• The shipping fee for parcels is €4.79.
• For orders over €40.00 we offer free shipping within Germany.

Delivery times:

• Standard delivery: approx. 2-3 working days.
• With engraving: approx. 4 working days.

Shipping to other EU countries

• For refills and small items we charge 4.19 € shipping.
• The shipping fee for parcels is €9.99.

Delivery times:

• Standard delivery: approx. 5 working days.
• With engraving: approx. 10 working days.

Returns

• The return policy is set out in the cancellation policy. There you will find all important information regarding your right of cancellation, the return conditions, and the deadlines and procedures for returns.
• Please follow the instructions given to ensure a smooth return process.